Winona National Bank - Downtown

Loan Operations Manager

Job Description

Position: Loan Operations Manager
Reports to: SVP, Chief Credit Officer
Winona National Bank is currently looking for a full-time Loan Operations Manager! 
Join our team to see why we were named 2016 Best Place to Work by the Winona Area Chamber of Commerce. 
Culture: Culture is an active pursuit at Winona National Bank! Our culture is one where open communication and teamwork are encouraged. Each coworker is a valued member of our team and is responsible for contributing to our positive culture.

Benefits: Health Insurance, Health Savings Account with Employer Contributions, Dental, Short-term and Long-term Disability, Life Insurance, Wellness Program, Paid Holidays, Paid Time Off, Training Opportunities, 401(k) with a generous Employer Match, Paid Volunteer Hours
Position Summary:
Overall management and leadership of the Loan Operations team, which processes, underwrites, closes, and services mortgage, consumer, and commercial loans.  Ensures department workflow and output bolster both external and internal customer satisfaction.  Understands and completes job responsibilities in accordance with federal and state regulations, the Bank’s loan policy, and secondary market requirements. 
Essential Functions:
Management 50%
  1. Supervises the Loan Operations department
  2. Ensures loan files are completed in compliance with federal and state regulations, the Bank’s loan policy, and secondary market requirements, as applicable
  3. Develops and monitors work plans that align with the Bank’s strategic goals
  4. Provides training, coaching, and guidance to support individual and team performance
System Software 25%
  1. Manages the department’s loan software applications
  2. Ensures full utilization of all applications and maintains key vendor relationships
Underwriting and Lender Support 20%
  1. Analyses client information for loan eligibility
  2. Reviews collateral, appraisal, and property evaluations
  3. Ensures loans meet internal and secondary market guidelines (as applicable)
  4. Independently administers all employee loans
  5. Administers more complex loan transactions
Additional Duties and Responsibilities 5%
Knowledge, Skills and Abilities:
Requires four-year college degree or equivalent experience; five years of mortgage underwriting, banking, customer service/administrative experience required. Three years supervisory experience desired. 
History of Winona National Bank
Since 1874 Winona National has been an important part of the heritage and history of Winona, MN. Winona National’s downtown building was erected in 1916, originally housing both the Winona Savings Bank and the newly formed Winona National Bank.
Shortly after the historic building at 204 Main Street opened, the two banks merged to form "Winona National and Savings Bank". In 2001, Winona National and Savings Bank merged with its sister-bank, Town and Country State Bank, to once again form "Winona National Bank". At the time of this merger, both banks were subsidiaries of Winona Banc Holding Company. The merger allowed a consolidation of processing, combining of expertise, and three convenient locations in Winona: East, West, and Downtown. In 2017, a loan production office was opened in Eau Claire, Wis., to expand commercial loan services into the Chippewa Valley.
EEO/AA Employer/Vets/Disability

Contact Information

Business Name: Winona National Bank - Downtown
Street: 204 Main Street
City/State/Zip: Winona, MN 55987-0499
Local Phone: (507) 454-8800
Fax: (507) 454-9208
Website Address:

Other Postings: