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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20050427T121500Z
DTEND:20050427T134500Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Business Over Coffee
DESCRIPTION:Creating the Customer Experience\n\nThere are three levels that effect customer satisfaction:\n	-  Products\n	-  Environment\n	-  Emotion\nHowever emotion trumps all\nHow do your customers feel about you?\nDuring this session we will explore how to truly differentiate your business (finding your sweet spot).  We will design your customers experience around:\n	-  Service Theme\n	-  Service Standards\n	-  Setting the Stage\n	-  Behind the Scenes
X-ALT-DESC;FMTTYPE=text/html:Creating the Customer Experience\n\nThere are three levels that effect customer satisfaction:\n	-  Products\n	-  Environment\n	-  Emotion\nHowever emotion trumps all\nHow do your customers feel about you?\nDuring this session we will explore how to truly differentiate your business (finding your sweet spot).  We will design your customers experience around:\n	-  Service Theme\n	-  Service Standards\n	-  Setting the Stage\n	-  Behind the Scenes\n 
LOCATION:Best Western Riverport Inn and Suites
UID:e.1434.161
SEQUENCE:3
DTSTAMP:20260429T133040Z
URL:http://business.winonachamber.com/events/details/business-over-coffee-04-27-2005-161
END:VEVENT

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