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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20040520T123000Z
DTEND:20040520T134500Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Business Over Coffee
DESCRIPTION:Quality customer service begins when management’s philosophy and attitude are conveyed to the customer through the front line staff.  Training and empowering your employees provides the core to developing a fully integrated customer service program!  The single feature that can shift the weight on the price/value scale is the added level of service you provide -the helpful and courteous attitude of your employees!  Quality is apparent when value exceeds the price.  This is your competitive edge!
X-ALT-DESC;FMTTYPE=text/html:Quality customer service begins when management’s philosophy and attitude are conveyed to the customer through the front line staff.  Training and empowering your employees provides the core to developing a fully integrated customer service program!  The single feature that can shift the weight on the price/value scale is the added level of service you provide -the helpful and courteous attitude of your employees!  Quality is apparent when value exceeds the price.  This is your competitive edge!\n
LOCATION:Tandeski Center - Southeast Technical College
UID:e.1434.29
SEQUENCE:3
DTSTAMP:20260430T021535Z
URL:http://business.winonachamber.com/events/details/business-over-coffee-05-20-2004-29
END:VEVENT

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