Dealing with Difficult People Seminar - Constant Training
Dealing With Difficult People Half-Day Workshop
Wednesday, November 5
1:00 – 4:30 pm
Do you sometimes feel people take advantage of you? Do you pay the price for being “too nice”? Do you have a few people that you deal with regularly that just drive you crazy? Would you like to get better results when you deal with them and with everybody? Would you like to be more effective whenever conflict arises? This workshop will help you be more effective in all situations!
We will cover:
• How to identify the different personality types you are faced with
• How to deal with people more effectively under all conditions
• Techniques to help you COMMUNICATE MORE EFFECTIVELY
• A six-step process for keeping your S.A.N.I.T.Y.
• A PERSONAL ACTION PLAN for your future success
• How to get better results when you have CONFLICT in your life
• What conflict is and how it can benefit us
• Successful methods for resolving conflict quicker and better
“Swallowing angry words before you say them is better
than having to eat them afterwards."
- H. Jackson Brown
Date and Time
Wednesday Nov 5, 2014
1:00 PM - 4:30 PM CST
1:00 pm - 4:30 pm
Location
Winona Area Chamber of Commerce Training Room
902 East Second Street
Suite 120
Fees/Admission
Cost $79/person a session
Discount of $10 for each additional registrant from the same company
Discount of $10 if registering for both Customer Service & Dealing With Difficult People
*Bundle Up! Members: Partner, Executive, Premier and Visionary – these workshops are eligible for applying Flex-Dollars . Contact the Chamber for more information.
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